CP_w036_latchNotDisengaged

Charge port (CP) latch is expected to be disengaged but remains engaged. Charge cable may become stuck, or user may be unable to insert charge cable.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

The charge port (CP) latch may not disengage, charge cable may become stuck, or user may be unable to insert charge cable.

Description

Charge port (CP) latch is expected to be disengaged but remains engaged. Charge cable may become stuck, or user may be unable to insert charge cable.

Cause

The charge port (CP) latch position sensor indicates the latch is still engaged or blocked after the charge port has attempted to disengage the latch.

Clear condition

The charge port (CP) latch disengages.

Models

Model S 2012-2020, Model X 2015-2020

Visibility

service

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