CP_a164_latchRedisengageRequested

The charge port (CP) receives multiple consecutive user requests to disengage the CP latch and still detects a charge cable connected, possibly indicating a condition affecting latch functionality. Using the charge port manual release cable may be required.

Live incidence rate

0.06% (Rare)

Vehicle messages

Charge handle still detected after unlatch request
Use charge port manual release cable if needed

Impact

Using the charge port manual release cable may be required to remove the charge cable.

Description

The charge port (CP) receives multiple consecutive user requests to disengage the CP latch and still detects a charge cable connected, possibly indicating a condition affecting latch functionality. Using the charge port manual release cable may be required.

Cause

The CP detects a charge cable connected after receiving multiple consecutive user requests to disengage the CP latch.

Clear condition

The CP detects the charge cable is removed, or 30 seconds elapse.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

customer, service

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