CP_a145_modemAppLoadFailedNA

The Power Line Communication (PLC) modem application for the Charge Port (CP) electronic control unit (ECU) does not load after a maximum number of automatic retries. DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Cannot CCS/3rd-party NACS DC fast charge
Supercharging startup may take 1 minute

Impact

DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.

Description

The Power Line Communication (PLC) modem application for the Charge Port (CP) electronic control unit (ECU) does not load after a maximum number of automatic retries. DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.

Cause

The Power Line Communication (PLC) modem application does not load after multiple consecutive attempts / maximum number of retries.

Clear condition

The Power Line Communication (PLC) modem application loads successfully, or the vehicle enters drive state.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

customer, service-fix

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