The charge port (CP) electronic control unit (ECU) loses communication with the HVLINK.
<0.01% (Extremely rare)
Unable to charge
Service is required
Charging does not start.
The charge port (CP) electronic control unit (ECU) loses communication with the HVLINK.
The CP ECU does not receive all expected CAN messages from the HVLINK.
The CP ECU receives all expected controller area network (CAN) messages from the HVLINK.
Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck
customer, service
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