The charge port (CP) electronic control unit (ECU) detects that the charge cable latch is disengaged when it is expected to be engaged, and may be frozen.
<0.01% (Extremely rare)
Charge rate reduced - Charge port may be frozen
Try using Defrost Car button in Mobile App
The CP latch is frozen in the disengaged state, and as a result AC charging is limited and DC charging does not start.
The charge port (CP) electronic control unit (ECU) detects that the charge cable latch is disengaged when it is expected to be engaged, and may be frozen.
The CP ECU detects that the CP latch is not engaged after the latch is driven engaged and cold weather mode active.
The CP ECU detects that the CP latch is engaged.
Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck
customer, service
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