CP_a006_lostCommsBMS

Expected Battery Management System (BMS) controller area network (CAN) messages are missing. Charging may not start.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Unable to charge
Service is required

Impact

Charging may not start.

Description

Expected Battery Management System (BMS) controller area network (CAN) messages are missing. Charging may not start.

Cause

Charge port (CP) does not receive all expected controller area network (CAN) messages from the Battery Management System (BMS).

Clear condition

Charge port (CP) receives all expected controller area network (CAN) messages from the Battery Management System (BMS).

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

customer, service

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