Alternating current (AC) root mean square (RMS) input voltage is too high.
<0.01% (Extremely rare)
Unable to charge - Input voltage too high
Voltage must be within Wall Connector rating
Wall connector will not allow charging while the input voltage is too high.
Alternating current (AC) root mean square (RMS) input voltage is too high.
AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.
AC RMS input voltage falls below 310 V RMS for NA or 280 V RMS for EU/CN for more than 2 seconds.
Model S 2012-2020, Model X 2015-2020
customer, service
Sign up for Tessie. Try it free for 14 days. Happiness guaranteed.