CC_a036_contactorStuckOpen

Wall connector contactor output shows no voltage when expected to be closed on one or more phases.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

Wall connector will not operate.

Description

Wall connector contactor output shows no voltage when expected to be closed on one or more phases.

Cause

No voltage is seen on wall connector output when contactors are expected to be closed.

Clear condition

Voltage is seen at the wall connector output or contactors switch to open state.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+

Visibility

service-fix

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