CC_a005_groundedNeutral

Neutral conductor is grounded on vehicle side.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment

Impact

Wall connector will not allow charging if there is a short between neutral and protective earth when a vehicle is connected before closing contactors.

Description

Neutral conductor is grounded on vehicle side.

Cause

Neutral conductor impedance to ground on vehicle side is less than 2 Ohms with contactors open.

Clear condition

Neutral conductor impedance to ground on vehicle side is greater than 2 Ohms with contactors open.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+

Visibility

customer, service

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