Wall connector protective earth is disconnected or grounding scheme dual in-line package (DIP) switch is set incorrectly.
<0.01% (Extremely rare)
Unable to charge - Insufficient grounding
Proper wiring or outlet grounding must be verified
Wall connector will not allow charging until the protective earth connection is corrected.
Wall connector protective earth is disconnected or grounding scheme dual in-line package (DIP) switch is set incorrectly.
Wall connector alternating current (AC) input side ground impedance is above threshold.
Wall connector AC input side ground impedance has fallen below threshold for adequate time.
Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+
customer, service
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