The battery management system (BMS) reports a communication issue with the high voltage processor (HVP).
<0.01% (Extremely rare)
Vehicle may not restart
Service is required
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) reports a communication issue with the high voltage processor (HVP).
The BMS is not receiving the expected messages from the HV system.
The BMS is receiving all expected messages from the HV system.
Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+
customer, service-fix
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