APP_w397_apFeatDisabledPermanent

User notification that Autopilot features are not available, and will not become available again until the underlying hardware issue is resolved. The payload signal(s) indicate the specific condition(s) affecting Autopilot functionality.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Autopilot / Active Safety features unavailable
Autopilot computer requires service

Impact

Autopilot features, including Autosteer, are unavailable, as they may not function as expected.

Description

User notification that Autopilot features are not available, and will not become available again until the underlying hardware issue is resolved. The payload signal(s) indicate the specific condition(s) affecting Autopilot functionality.

Cause

One or more condition(s) affecting Autopilot functionality have been detected. Alert log signal data should provide more information on the specific condition(s) detected.

Clear condition

Underlying hardware issue is resolved.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2012-2020, Model S 2021+, Model X 2015-2020, Model X 2021+, Model Y, Model Y 2025+

Visibility

customer, service-fix

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