VCSEC_a260_prsntPhoneKeyDisconnected

The phone key has been disconnected from the vehicle.

Live incidence rate

0.72% (Uncommon)

Vehicle messages

Walk-Away lock unavailable
Phone key disconnected - lock manually

Impact

Vehicle may not activate Walk-Away door lock feature.

Description

The phone key has been disconnected from the vehicle.

Cause

The phone key has been unexpectedly disconnected from the vehicle. This could be due to a user action involving their phone. For example: The user deactivates Bluetooth on their phone while using the Tesla mobile app, closes the Tesla mobile app while in use, or deletes their paired phone from the vehicle while in use.

Clear condition

Phone key is reconnected or user leaves the vehicle.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

customer

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