HVREX_a120_ExternalIsolation

The battery management system (BMS) detects that high voltage (HV) isolation is too low while pack contactors are closed.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Vehicle may not restart
Service is required

Impact

Inability to charge, drive, or support the low voltage (LV) system

Description

The battery management system (BMS) detects that high voltage (HV) isolation is too low while pack contactors are closed.

Cause

The BMS has detects that HV isolation is below the warning threshold while contactors are closed.

Clear condition

The BMS has detects that HV isolation is within the acceptable threshold while contactors are closed.

Models

Cybertruck

Visibility

customer, service-fix

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