GTW_w331_SWSRversionMismatch

The vehicle gateway (GTW) detects the right Steering Wheel Switchpack (SWSR) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

Features depending on SWSR functionality, including steering wheel buttons and scroll wheel functions, may be limited or unavailable. Note: No expected impact to steering wheel airbag functionality based on this alert.

Description

The vehicle gateway (GTW) detects the right Steering Wheel Switchpack (SWSR) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Cause

The GTW detects the SWSR running a different firmware version than expected.

Clear condition

The GTW no longer detects the SWSR running a different firmware version than expected.

Models

Cybertruck, Model 3 2024+, Model Y 2025+

Visibility

service-fix

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