GTW_w246_touchcoreHeartbeat

Gateway (GTW) reports no heartbeat from the core responsible for touch (touchcore) for five seconds.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

Vehicle functions relying on the GTW touchcore may be unavailable.

Description

Gateway (GTW) reports no heartbeat from the core responsible for touch (touchcore) for five seconds.

Cause

The GTW maincore does not receive a touchcore heartbeat for five seconds.

Clear condition

The GTW maincore receives a heartbeat reception from the touchcore.

Models

Cybertruck, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y 2025+

Visibility

service

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