GTW_w228_DISPOSDversionMismatch

The vehicle gateway (GTW) detects the touchscreen center display (DISP) On-Screen-Display (OSD) package running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

Features depending on the touchscreen's onscreen display package, including stalkless driving features, may be limited or unavailable.

Description

The vehicle gateway (GTW) detects the touchscreen center display (DISP) On-Screen-Display (OSD) package running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Cause

The GTW detects the DISPOSD running a different firmware version than expected.

Clear condition

The GTW no longer detects the DISPOSD running a different firmware version than expected.

Models

Cybertruck, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y 2025+

Visibility

service-fix

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