GTW_w209_STITCH2versionMismatch

The vehicle gateway (GTW) detects the 12V DCDC Converter (STITCH2) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Incompatible drive system software detected
Schedule service - Unable to drive until updated

Impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure STITCH DCDC converter functionality is not limited or unavailable due to firmware.

Description

The vehicle gateway (GTW) detects the 12V DCDC Converter (STITCH2) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Cause

The GTW detects the STITCH2 running a different firmware version than expected.

Clear condition

The GTW no longer detects the STITCH2 running a different firmware version than expected.

Models

Semitruck

Visibility

customer, service-fix

Want to track your firmware alerts, trips and more?

Sign up for Tessie. Try it free for 14 days. Happiness guaranteed.