GTW_w117_unexpectedDestructiveResetStatus

An unexpected vehicle gateway (GTW) reset occurred due to a reason not listed in the GTW software, which can occur after a loss of low voltage (LV) power, among other reasons.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

The GTW may continue to reset unexpectedly, making features depending on GTW functionality limited or unavailable.

Description

An unexpected vehicle gateway (GTW) reset occurred due to a reason not listed in the GTW software, which can occur after a loss of low voltage (LV) power, among other reasons.

Cause

The GTW detects that an unexpected GTW reset occurred for a reason not defined in its software. Alert log signal data should provide more information.

Clear condition

May clear after a GTW reboot or sleep cycle.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

service

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