GTW_w109_failedToStartUpdater

The vehicle gateway (GTW) unsuccessfully attempted to run the GTW Updater application during a vehicle software update. May indicate a software bug that requires investigation or a condition affecting GTW microSD card integrity.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

The vehicle software update will not complete successfully.

Description

The vehicle gateway (GTW) unsuccessfully attempted to run the GTW Updater application during a vehicle software update. May indicate a software bug that requires investigation or a condition affecting GTW microSD card integrity.

Cause

The GTW unsuccessfully attempts to run the GTW Updater application during a vehicle software update.

Clear condition

The GTW Updater application successfully launches as part of a vehicle software update.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

service-fix

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