GTW_w101_switchWatchdog

The processor running the User Interface (UI) does not respond to pings sent by the vehicle Gateway (GTW), causing the ethernet switch to reset.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

Infotainment features may be unavailable until communication is re-established between the GTW and UI processor.

Description

The processor running the User Interface (UI) does not respond to pings sent by the vehicle Gateway (GTW), causing the ethernet switch to reset.

Cause

The UI processor does not respond to pings from the GTW for 10 seconds.

Clear condition

The UI processor responds to pings from the GTW.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

service

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