GTW_w087_ocuInProgress

The vehicle gateway (GTW) is updating the software of an offboard charger, such as a mobile connector (UMC) or wall connector. These updates run when the vehicle has finished charging and the user is not interacting with it (prior to the vehicle going to sleep). Disconnecting the charge cable will abort the update process. If the update is incomplete, the vehicle will attempt to update the offboard charger again later when all update conditions are again met.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Charge connector update in progress
Disconnecting from charge port will abort

Impact

Vehicle will be unable to drive or charge while the offboard charger software update is in progress.

Description

The vehicle gateway (GTW) is updating the software of an offboard charger, such as a mobile connector (UMC) or wall connector. These updates run when the vehicle has finished charging and the user is not interacting with it (prior to the vehicle going to sleep). Disconnecting the charge cable will abort the update process. If the update is incomplete, the vehicle will attempt to update the offboard charger again later when all update conditions are again met.

Cause

The GTW detects an offboard charger software update is in progress.

Clear condition

The GTW detects the offboard charger software update is complete or has been interrupted because update conditions are no longer met (for example, the charge cable has been disconnected).

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

customer, service

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