GTW_w072_updateFailure

The vehicle gateway (GTW) detects that at least one electronic control unit (ECU) did not successfully install an update during an attempted vehicle software update. Version mismatch alerts should be present indicating any ECUs affected as the software they are running may now be incompatible with the software versions installed on other ECUs. The vehicle software update may also have aborted before changes were made to any ECUs.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

This alert is primarily informational and for logging purposes to indicate a vehicle software update did not install successfully on every expected ECU. No direct impact on vehicle functionality expected due to this alert, but it indicates the vehicle software update aborted or at least one ECU update did not succeed. Version mismatch alert(s) should be present to indicate any ECU not updated successfully.

Description

The vehicle gateway (GTW) detects that at least one electronic control unit (ECU) did not successfully install an update during an attempted vehicle software update. Version mismatch alerts should be present indicating any ECUs affected as the software they are running may now be incompatible with the software versions installed on other ECUs. The vehicle software update may also have aborted before changes were made to any ECUs.

Cause

The GTW Updater application does not successfully install updated software on every ECU during an attempted vehicle software update.

Clear condition

The GTW Updater application successfully installs updated software on every ECU as part of a vehicle software update.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

service-fix

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