GTW_w062_bmpWatchdog

The car computer's infotainment processor (BMP) is being rebooted by the vehicle gateway (GTW) after not responding to pings (communication requests) from the GTW.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

None displayed

Impact

Infotainment features, including the touchscreen (UI) and connectivity, will be unavailable until BMP reboot is complete and communication is re-established.

Description

The car computer's infotainment processor (BMP) is being rebooted by the vehicle gateway (GTW) after not responding to pings (communication requests) from the GTW.

Cause

There is no communication between the GTW and BMP.

Clear condition

Communication is re-established between the GTW and BMP after a BMP reboot.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck

Visibility

service

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