The vehicle gateway (GTW) detects the firmware version it is running is not compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.
<0.01% (Extremely rare)
Incompatible drive system software detected
Schedule service - Unable to drive until updated
Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure vehicle gateway functionality is not limited or unavailable due to firmware.
The vehicle gateway (GTW) detects the firmware version it is running is not compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.
The GTW detects that it is running a different firmware version than expected, based on firmware installed on the rest of the vehicle.
The GTW no longer detects that it is running a different firmware version than expected, based on firmware installed on the rest of the vehicle.
Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+, Semitruck
customer, service-fix
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