GTW_w015_DIFversionMismatch

The vehicle gateway (GTW) detects the front drive inverter (DIF) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Live incidence rate

<0.01% (Extremely rare)

Vehicle messages

Incompatible drive system software detected
Schedule service - Unable to drive until updated

Impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure front drive unit functionality is not limited or unavailable due to firmware. Inability to use waste heat to supplement high voltage battery heating may make charging at colder temperatures limited or unavailable.

Description

The vehicle gateway (GTW) detects the front drive inverter (DIF) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

Cause

The GTW detects the DIF running a different firmware version than expected.

Clear condition

The GTW no longer detects the DIF running a different firmware version than expected.

Models

Cybertruck, Model 3 2017-2023, Model 3 2024+, Model S 2021+, Model X 2021+, Model Y, Model Y 2025+

Visibility

customer, service-fix

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